Need Assistance? Create a Support Ticket. 

If you have an issue with a current project, contact our support team. Our typical response time is same day/no later than 24 hours on business days.

Our support team is available Monday through Friday, from 8:00 am to 5:00 pm E.T., except for the U.S holidays. Contact our support by calling toll-free +1 877-550-0900 or by email at [email protected].

Support that protects and extends your display system investment

Electric Picture can provide periodic maintenance and upgrade support for your installation. In addition to standing firmly behind our work and products, as a standard with our 1-year parts and labor warranty, we can also assist clients in a wide range of services including upgrades, enhancements, expansions, and automation.

A broad spectrum of support services 

Electric Picture’s team of highly experienced professionals support skillsets including DVLED, system integration and the latest in projection and blending technologies. The team is responsive, respectful and resourceful in solving support requests. We provide fast support with in-person or remote system management.

24/7 urgent support services for clients within the terms of their contract

Phone support is included in all Electric Picture engineered systems. If you do not currently have a support package in place, hourly phone support is available in a pay-as-you-go basis. Our support team is available Monday through Friday, from 8 am to 5 pm E.T. except for U.S. holidays.